If you have a complaint about our products or our service, you can contact us by sending an email to mercruiser- parts.com. You will receive from us within 14 days of receipt of your complaint
a substantive response. If you are not satisfied with the handling of your complaint, you can
you can also submit this to the Thuiswinkel Disputes Committee (www.sgc.nl) or to this
Disputes Committee via the European ODR Platform (https://ec.europa.eu/consumers/odr/)."